Customer Care

Tel: 952-808-9900     Toll-Free:  866-574-5389     Fax: 952-894-7153


With Innovative you work with a single team who gets to know you and understand your unique needs. Your primary contacts are backed up by a cross-trained group to ensure you can always get a live person on the phone, someone who is empowered with the tools and resources to help you as quickly as possible.


Your Primary Contacts

Customer Care – Responsible for general questions related to orders, online support, product research, returns, etc…

Jeanne Thompson,, Direct:  952-698-9201


Account Coordinator – Responsible for implementation and account setup/management.

DeAnn Player,, Direct:  952-698-9239