Items can
be returned for a full refund within 30
days of receipt if the product has not
been used, is in its original box and is
in resalable condition. We will take back merchandise
after 30 days, but the following
restocking charges will apply:
30-60 days: 15% restocking fee
60-90 days: 20% restocking fee
Some
perishable items, such as food, cannot
be returned at all, and are marked as
such in our catalog.
Furniture
Because
furniture is subject to natural wear and
tear, returns must be made within 14
days. The product must not have been
used and be in its original box in
resalable condition. The amount of refund will be the
original purchase price less actual
shipping & handling cost plus a 25%
restocking fee.
Custom-ordered and custom assembled
furniture is made and/or assembled to
your specifications, so it is only
returnable if it is defective or damaged
when received. Please report any damage
occurring from shipping immediately so a
claim can be filed with the carrier.
Return Authorization
Innovative Office Solutions, LLC
requires that you use a return
authorization number or the packing list
received with the product that you are
returning. Please use our on-line return
request form, or simply call our
customer service department at
952-808-9900, option 3.
Office
Supplies
Everything you
need to run your office and
facilities.
