STATE OF MINNESOTA
OFFICE SUPPLY PROCUREMENT PORTAL
WELCOME TO THE STATE OF MINNESOTA OFFICE SUPPLY PROCUREMENT PORTAL
This portal will contain information relevant to the office supply contract with Innovative Office Solutions.
CONTRACT INFORMATION
Contract 192513, Contract Release O-86(5)
SWIFT PROCUREMENT SYSTEM
SWIFT (StateWide Integrated Financial Tools) is the online financial, procurement, and reporting system used by the State of Minnesota. If you would like to get set up or need information updated please contact the SWIFT Helpdesk at [email protected] or 651-201-8100, option 2.
CUSTOMER SUPPORT
952.808.9900 | 866.574.5389
[email protected]
SWIFT SUPPORT
651.201.8100, Option 2
[email protected]
QUICK LINKS
FURNITURE & DESIGN
Furniture and design trends are reflecting the many ways our daily work has evolved and we are here for it! Contact John Townsend, your State of Minnesota Account Executive, to get started today!
ADDITIONAL INFORMATION
RECYCLING PROGRAM FOR EMPTY TONER & INK CARTRIDGES
UPDATED – Use the form below to request a pre-paid return UPS label for your empty toner and ink cartridges. We will email you a PDF version of a pre-paid UPS return label. All packing and shipping instructions will be on the label. Click here to download the form.
STATE OF MINNESOTA TONER CARTRIDGE SUB MEMO
Click here to download the memo.
CALENDAR GUIDE
Calendars are now available for ordering.
Click here to check out the guide.
FIRST AID KITS
We now offer First Aid Kits and supplies to the State of Minnesota. Click the link below for information and item numbers. Click here for the first aid kits and supplies brochure.
CHEESE CLOTH
Cheese cloth is available to order online. Stock number: ASOIOSCC10 – bolt size is 36″W x 100 yards
NOTARY PUBLIC STAMPS
Need to get a notary public stamp?
Click here to place an order.
CUSTOMER SUPPORT CONTACTS
AGENCY COORDINATOR
Each Agency has a designated coordinator who will be able to assist you with questions specific to how your agency would like to purchase under this contract. For the name of your Agency Coordinator, please click here.
INNOVATIVE CUSTOMER CARE
Contact us with any questions related to orders, products, returns, etc.
- 952-808-9900 | 866-574-5389
- [email protected]
ACCOUNT EXECUTIVE
- John Townsend
- [email protected]
SWIFT HELPDESK
- 651.201.8100, Option 2
[email protected]
RETURN POLICY
OFFICE SUPPLIES
Items can be returned for a full refund within 30 days of receipt if the product has not been used, is in its original box and is in resalable condition. PLEASE NOTE: some perishable items, such as food, cannot be returned at all, and are marked as such in our catalog and online.
FURNITURE
Because furniture is subject to natural wear and tear, returns must be made within 14 days. The product must not have been used and be in its original box in resalable condition. The amount of refund will be the original purchase price less actual shipping & handling cost plus a 25% restocking fee.
Custom-ordered and custom assembled furniture is made and/or assembled to your specifications, so it is only returnable if it is defective or damaged when received. Please report any damage occurring from shipping immediately so a claim can be filed with the carrier.
RETURN AUTHORIZATION
Innovative Office Solutions, LLC requires that you use a return authorization number or the packing list received with the product that you are returning. Please use our on-line return request form, or simply call our customer service department at 952-808-9900, option 3.
TESTIMONIALS
I am very, very satisfied with the level and quality of service I received from the Innovative Customer Care Team. If you want seamless, professional, caring service, you have to give Innovative a try.
As the lead Buyer for the MN State Patrol, I work exclusively with a lot of vendors on every level. Customer Service is crucial in order for me to perform my duties in a law enforcement environment. The team at Innovative Office Solutions, specifically one Jeanne Thompson, are leaders in their line of business. Jeanne has always been my go-to team member when I need quick, precise, reliable service. I’m truly grateful for the customer support team at IOS, and would recommend their company to any business looking for dependability.