Proof of Delivery – now available online for local shipments!

Ever wonder if your order is in the building? When was it received? Who signed for it? You can now find out online with our new POD (Proof of Delivery) feature!

  • Log in to your account
  • If you have multiple shipping locations you’ll need to select one in order to proceed
  • Click on My Account at the very top of your screen
  • Click on Lookup Orders, Invoices & Quotes


  • By default it will list Sales Orders placed over the last month. You can change the search criteria if necessary
  • Under Sales Orders Matching Your Search Criteria you will see all orders fitting your search criteria
  • Click on VIEW under the POD header of the order you want to see proof of delivery for


  • For any orders that were delivered by an Innovative uniformed driver, you will get complete information including date and time order was signed for as well as the name and signature of the person that signed for the order.